Customer Experience Representative

Customer Experience Representative

Job - Permanent Full-time - Agent/Clerk - Customer service

Branch office: Dartmouth - Dartmouth Nova Scotia B3B 1C9

As soon as possible Schedule: Monday to Friday (Day)

Description:

The Customer Experience Representative plays a key role in delivering an exceptional service experience to Sani Marc’s clients across its various business units. Acting as a frontline ambassador, the representative handles customer inquiries, processes orders, and provides product and service support while ensuring a smooth and efficient customer journey. This role requires strong communication skills, attention to detail, and the ability to work collaboratively with internal teams such as Sales, Logistics, and Operations.

Responsibilities:

• Act as the primary contact, for our three divisions, on products or services and process orders in an efficient and timely manner;