Job Description

About the Role


The Customer Experience department employs a team approach to deliver consistent, outstanding, and individualized experiences with lasting emotional connections throughout the Recreation Centre. The Customer Experience Representative is an enthusiastic, positive individual who takes pride in a well-done job and maintains an outgoing, professional attitude. They will be responsible for providing outstanding front-line customer service to internal and external customers in support of our Recreational and athletic programs and facility spaces.

Seeking candidates with flexible schedules for mornings, afternoons, evenings, and weekends. From April 1 to Aug 31, 2026 

Responsibilities:

70%

  • Customer Assistance: Provide exceptional service to customers both in-person and over the phone, including support with account creation, program registration, membership purchases, day pass sale...

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