Job Description

Customer Experience Representative - (3579)

About the Department: Mount Royal University Cougars Athletics and Recreation takes an inclusive, student-centered approach in offering groups and individuals opportunities to bolster their health and wellness through a wide range of programming and activities ranging from beginner sports enthusiast to our eight Cougars varsity athletic programs.

About the Role

The Customer Experience department employs a team approach to deliver consistent, outstanding, and individualized experiences with lasting emotional connections throughout the Recreation Centre. The Customer Experience Representative is an enthusiastic, positive individual who takes pride in a well-done job and maintains an outgoing, professional attitude. They will be responsible for providing outstanding front-line customer service to internal and external customers in support of our Recreational and athletic programs and facility spaces.

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