Customer Experience Representative 1

As a Customer Experience Representative, you’ll be the voice of our brand—supporting customers throughout their order journey while delivering thoughtful, personalized service. You’ll assist with order questions, shipping updates, product details, damages, and returns, and collaborate with internal teams to ensure a seamless experience from start to finish.

We’re known for exceptional service, and we’re looking for someone who takes pride in their work, pays attention to the details, and enjoys helping customers feel valued and supported.

Position Summary:

This role is ideal for someone who enjoys working with people, communicating clearly, and representing a premium brand with professionalism and warmth. You’ll support customers across phone, chat, and email while helping create a consistently elevated and positive experience. (Other duties as needed to support the business) 

Location: Sacramento, CA – This is an in office role

Compensation: $20...