Job Description

Location: Kuala Lumpur, Malaysia

Role: Customer Experience Operations (CX Ops)

Department: Customer Experience (CX)

Mode: Full-time role

About

Founded in Hong Kong in early 2017, is an AI-powered business messaging platform that helps companies manage customer conversations across chat, calls and email — all in one place.

Trusted by businesses in over 127 countries and recognized by G2 and SME100, enables fast-growing companies around the world to capture, convert, and retain customers at scale.

We operate as a globally distributed team with employees based around the world, contributing to a diverse and inclusive culture. Join us, and be part of a team that is shaping the future of customer conversation management

Our Culture

At , we move fast, work smart, and always keep our customers at the heart of what we do. Here's what we stand for:

  • Solve Customer Problems: Every effort must solve real customer pain...

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