customer experience

JOB VACANCY: Customer Experience (CX) Executive

Location: Iskandar Puteri
Working Days: 6 days per week
Working Hours: Rotation shift
Salary: RM2,000 – RM2,500
Start Date: January

Job Responsibilities:

• Handle inbound calls, chats, and emails from customers
• Resolve enquiries, complaints, and service-related issues professionally
• Assist customers with bookings, payments, and account matters
• Ensure a positive customer experience at all times
• Update and maintain accurate customer records

Requirements:

• Good communication skills in English (additional languages are an advantage)
• Basic computer knowledge
• Customer service or call center experience is a plus
• Willing to work rotation shifts and 6 days per week
• Able to start work in January/February

Job Type: Full-time

Pay: RM2, RM2,500.00 per month

Benefits:

• Opportuniti...