Job Description
Customer Experience Manager
Social Housing/Property Services
Salary: Circa £40,000 - £45,000 DOE + benefits
Location: North West (Regional role with occasional travel)
Full-time, Permanent
We are working with a well-established organisation within the property services sector to recruit a Customer Experience Manager to lead the day-to-day delivery of customer service across a regional operation.
This is a fantastic opportunity for a proactive, people-focused manager who is passionate about improving the customer journey, supporting residents, driving service standards and leading a high-performing team.
The Role
As Customer Experience Manager, you will be responsible for leading a regional Customer Experience Team, ensuring customers receive a professional, responsive and consistent service at every stage of their journey.
You will work closely with senior operational leaders, housing provider stakeholders and internal teams to ensu...
Social Housing/Property Services
Salary: Circa £40,000 - £45,000 DOE + benefits
Location: North West (Regional role with occasional travel)
Full-time, Permanent
We are working with a well-established organisation within the property services sector to recruit a Customer Experience Manager to lead the day-to-day delivery of customer service across a regional operation.
This is a fantastic opportunity for a proactive, people-focused manager who is passionate about improving the customer journey, supporting residents, driving service standards and leading a high-performing team.
The Role
As Customer Experience Manager, you will be responsible for leading a regional Customer Experience Team, ensuring customers receive a professional, responsive and consistent service at every stage of their journey.
You will work closely with senior operational leaders, housing provider stakeholders and internal teams to ensu...
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