Customer Experience Manager

Why Join Us?

Expedia Group brands power global travel for everyone, everywhere. We design cutting‑edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Customer Experience Manager

Our Corporate Functions are made up of teams that support Expedia Group, including Employee Communications, Finance, Traveler and Partner Service Platform, Legal, People Team, Inclusion and Diversity, and Global Social Impact and Sustainability. As a Manager in our Customer Experience Vendor Operations team, you’ll play a pivotal role in shaping the experience of millions of travelers worldwide. You’ll be responsible for managing large-scale outsourced contact center operations, driving performance, and ensuring our partners deliver exceptional service. This role is ideal for a seasoned operator who thrives in dynamic environments and is ...