Job Description
Your newpany
This is an exciting opportunity to join a forward-thinking housing provider with an ambitious development programme and a strongmitment to delivering high-quality, sustainable homes. Working at the heart of the development team, you will ensure that new homes are successfully integrated into the organisation whilst delivering an exceptional customer journey from pre-handover through to end of the defect period.
With a growing focus on energy-efficient housing, modern methods of construction and customer-centred service delivery, this organisation is investing in the customer experience as a key part of its development strategy.
Your new role
As a Customer Experience and Aftercare Manager, you will take ownership of the customer journey across newly delivered housing developments, acting as the key link between customers, contractors, and internal teams. You will support customers before they move into their new homes, coordinate ...
This is an exciting opportunity to join a forward-thinking housing provider with an ambitious development programme and a strongmitment to delivering high-quality, sustainable homes. Working at the heart of the development team, you will ensure that new homes are successfully integrated into the organisation whilst delivering an exceptional customer journey from pre-handover through to end of the defect period.
With a growing focus on energy-efficient housing, modern methods of construction and customer-centred service delivery, this organisation is investing in the customer experience as a key part of its development strategy.
Your new role
As a Customer Experience and Aftercare Manager, you will take ownership of the customer journey across newly delivered housing developments, acting as the key link between customers, contractors, and internal teams. You will support customers before they move into their new homes, coordinate ...
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