Customer Experience

Company Description

Open Access BPO is a premier outsourcing solutions provider, catering to global businesses across a variety of industries. With offices in the Philippines, Taiwan, and the United States, we specialize in customer experience, content moderation, back office, and knowledge process solutions. Our cutting-edge approach integrates multilingual expertise, agile customer experience strategies, and AI-powered technology to deliver tailored solutions. By combining adaptable processes with human-centered care, we help businesses enhance customer engagement and achieve sustained growth in dynamic markets. Our commitment to delivering measurable outcomes and enduring value makes us a trusted partner for businesses worldwide.

Role Description

This full-time on-site role in Makati is for a Customer Experience (CX) Specialist in a blended FinTech account. The CX Specialist will oversee communication with customers across multiple channels to provide excepti...