Customer Experience Executive

## Customer Experience ExecutiveAt Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.**Responsible for:** Responsible for providing excellent customer service to all clients of Sky TV, answer phone calls for all queries. **Customer Experience:*** Receive inbound and/or place outbound calls* Provide accurate and timely responses for inquiries coming through email and live chat support channels* Perform data and research functions* Provide support through known basic troubleshooting techniques* Manage an...