Customer Experience Executive

Are you passionate about delivering best in class customer experiences and helping frontline teams lift performance through smarter ways of working?

We have an exciting opportunity for a Customer Experience Executive to join our National Customer Service Excellence Team. This role is ideal for someone who enjoys supporting branches and contact service teams through internal sales, retention, continuous improvement and first level support for change across customer service activities.

Reporting to the Customer Service Excellence Manager, you will play a key role in driving consistent high quality customer engagement across the business. You’ll support teams to deliver strong customer outcomes while also contributing to sales growth, customer retention and best practice standards.

This is a great role for someone with strong attention to detail, a customer first mindset and a commitment to maintaining a high standard in everything they do.

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