Customer Experience & Data Support Specialist

Transport for Wales is seeking a Customer Relations Assistant to provide high-quality service by addressing customer complaints, queries, and feedback through various channels. The successful candidate will manage information in the CRM system and ensure quality in communication.

Key qualifications include strong written and verbal communication skills, organisational skills, and proficiency in Microsoft Office. While Welsh language skills are not essential, they would be advantageous. Join us in transforming transport in Wales!