Customer Experience & CRM Advisor

Kinaxia Logistics Limited in Washington is seeking a Customer Service Advisor to deliver a professional, customer-focused service. The role involves managing customer queries, utilising CRM systems, and maintaining effective relationships with colleagues and clients.

Key responsibilities include overseeing delivery bookings, adhering to service standards, and providing accurate quotes to customers. An understanding of transport, warehousing, and CRM systems like Sage is preferred. This position comes with numerous benefits including life assurance and onsite parking.