Customer Experience Coordinator

Join our team as a Customer Experience/Dispatch Coordinator and help create outstanding experiences for our customers. In this fast-paced role, you will coordinate engineer schedules, manage customer appointments, and ensure installations are delivered on time and with minimal disruption. Working closely with Field Line Managers and other key stakeholders, you will proactively address challenges, keep customers informed, and play a vital role in ensuring every interaction is smooth, efficient, and customer-focused.

What we offer

Competitive Salary: Reflecting your skills and experience

Generous Leave: 25 days annual leave plus Bank Holidays

Holiday Purchase Scheme: Buy up to 10 extra days—up to 35 days total leave

Comprehensive Benefits:

Pension plan (up to 7% employer match)

Life assurance

Employee assistance program

Referral scheme

Exclusive Dis...