Customer Experience

Job Title

Customer Experience Representative

Location:
Colombia (Remote / Hybrid)

Hours:
9 AM – 5 PM Eastern Time, Monday-Friday

Language Requirement:
Fluent English (spoken and written) – required

About ICO Uniforms

ICO Uniforms is a design-driven uniform company serving hospitality, corporate, and service-focused brands across the United States. We partner with clients to deliver uniform programs that balance brand, function, and service, supporting everyone from boutique hotels to large, multi-location organizations.

Our customer experience team plays a critical role in how clients perceive ICO day to day.

The Role

We are hiring a
Customer Experience Representative
in Colombia to support U.S.-based customers via
phone, email, chat, and internal systems
. This role is highly client-facing and requires confidence speaking live with customers in English.

This position is ideal for someone who:...