Customer Experience Associate

Position

Customer Experience Associate

Location & Hours

• Saint-Léonard, Quebec, Canada
• 15 hours per week

Line of Business

Personal & Commercial Banking

Compensation

22,50 $/$22.50 - 28,33 $/$28.33 CAD per hour.

In This Role, You Will

• Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
• Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
• Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
• Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
• Connect personally with customers ...