Job Description

We're looking for an experienced Customer Experience Associate to join our office-based Customer Service team.

             Job Title: Customer Experience Associate

             Contract type: Temporary

             Hours: 8-5pm

             Location: Poole

 

What you will be doing

     Manage shared service telephone calls (inbound and outbound)

     Logging and maintaining records of all customer calls and conversations including action points

     Documenting Complaints on Company CRM and resolve to customer's satisfaction

     Telephone account...

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