Customer Experience Associate

Company Overview:

At Boo, we're redefining how people connect—whether it's finding friends, partners, or simply kindred spirits who truly understand them. What started as a single app has grown into a portfolio of platforms tailored to different communities and needs, all driven by our mission to build empathy, understanding, and authentic connection. We're a fast-growing startup with a passionate, mission-driven team—and we'd love for you to be part of it.

The Role: Customer Experience Associate – Remote

Job Description:

As a Customer Experience Associate, you will be the frontline of our platform, assisting users with inquiries, troubleshooting technical issues, and ensuring a safe and enjoyable user experience. You'll play a crucial role in maintaining our reputation for excellent service and responsiveness.

Responsibilities:

• Respond to customer inquiries via email, chat, or phone in a timely and professional manner
• Resolve ...