Job Description

Responsibilities

  • Responds to customer inquiries by phone (inbound and outbound), e-mail, or chat to provide problem resolution.
  • Deliver outstanding service to our high-value customers by providing outstanding service and solutions to grow customer relationships.
  • Support different Channels such as Telegram, Social Media, In-App, Email, and Chat
  • Provide personalized customer service by responding to the needs of the customers.
  • Participate in ongoing training and development programs.
  • Achieve or exceed daily/monthly targets and other key objectives assigned by your Immediate Supervisor.
  • Adhere to company policies and procedures.

Qualifications

  • At least 6 moths to 1 year of customer service, support, or any client facing roles experience
  • Strong communication skills (oral and written) in Tagalog and English
  • Ability to converse in Bisaya is a plus
  • Amenable to worki...

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