Customer Experience Associate - Napanee Branch (18.75 hours/weekly)

Title: Customer Experience Associate - Napanee Branch (18.75 hours/weekly)

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About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. We put our customers first and prioritize helping them achieve their financial goals.

Our Customer Experience Associates are people‑centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, your focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering customers’ needs and listening to understand what they are asking for
• Processing day‑to‑day transactions
• Contributing to the branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our m...