Job Description

Work Location

Westlock, Alberta, Canada

Hours

22.5

Line of Business

Personal & Commercial Banking

Pay Details

22.00 - 27.21 CAD

Job Title

Customer Experience Associate

Responsibilities

  • Process financial transactions such as deposits, withdrawals, and bill payments, following standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics.
  • Understand and determine customer needs to recommend solutions that meet those needs, exercising discretion with confidential matters.
  • Respond to and resolve customers' concerns using standard procedures and escalating non‑standard activities as required.
  • Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner.
  • Connect personally with customers to advise them clearly on banking solutions ...

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