Customer Experience and Bookings Coordinator | AU | Hybrid

Setup and Location: Hybrid (2 days weekly) - Ortigas, Pampanga, Alabang, or Cebu Work Schedule: 9:00 AM-6:00 PM (AEST) | 07:00 AM-4:00 PM (PH Time) Employment Type: Full-time Ready to do work that actually excites you? We're looking for a Customer Experience & Bookings Coordinator to be the central point of contact for customers, providing friendly, accurate, and efficient support across phone, email, and digital channels. This role is perfect for someone who enjoys helping people, thrives in a fast-paced environment, and takes pride in delivering outstanding customer service. You'll play a key role in managing bookings, supporting account administration, maintaining accurate records, and assisting with customer enquiries and feedback. Success in this role means customers receive prompt, consistent, and helpful support, bookings are completed accurately, records are maintained to a high standard, and urgent or sensitive matters are escalated to the right person without delay. Strong at...