Customer Experience Analyst - Growth & Impact (On-site)

Nu in Mexico City is seeking a Customer Service Analyst to be the voice of Nu for customers, turning problems into resolutions and routine interactions into trust-building moments. This entry-level role offers growth, cross-functional collaboration, and exposure to a fast-paced fintech environment.

You’ll handle a wide range of customer needs across channels, contribute to smarter support at scale, and participate in ongoing training to deepen product and policy knowledge.