Customer Experience Analyst / Analyste de l'expérience client - Evergreen

Customer Experience Analyst / Analyste de l'expérience client - Evergreen

Beanfield

About Us

At Beanfield, we’re not just building networks, we’re building communities. We’re dedicated to investing in our 100% Canadian‑based employees, 100% Canadian‑driven investments, and our 100% Canadian operations. We’ve spent over 35 years growing a fibre‑optic network that connects people and businesses across Toronto, Montreal, and Vancouver. Beanfield has always challenged the status quo, believing that everyone deserves fast and reliable fibre internet.

Position Summary

The Customer Experience Analyst reports to the Manager of Customer Experience and is responsible for handling inbound calls from potential customers, identifying their needs, and recommending appropriate products or services to close the sale. Your ability to engage customers, provide excellent service, and meet sales targets will be key to your success. This role will focus o...