Customer Experience Agent

Onsite | Up to ₱26,000/month | Full-time | Fresh Graduates Welcome

About Caldwell Communications

Caldwell Communications is currently hiring Customer Service Representatives in Cebu City. We offer a competitive salary of up to ₱26,000 monthly, performance-based incentives, and paid training from Day 1, along with a people-first work environment designed for long‑term career growth.

Our office in Cebu City is easily accessible via public transportation, providing a stable and professional setting for individuals looking to start or grow their career in the BPO industry. Fresh graduates and applicants with no BPO experience are highly encouraged to apply — we provide the training and support needed for success.

Role Summary

The Customer Experience Agent will handle customer inquiries, provide accurate information, and resolve concerns in a timely and professional manner. You will ensure every customer receives excellent service through cl...