Job Description

Location

101 boul. Roland-Therrien, Longueuil (5 min from metro)

Salary

According to experience and training

Start date

As soon as possible

Status

Full-time contract

Status

Full-time contract

Strategic role

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As a Customer Experience Agent, you will play a key role in supporting clients and providing an outstanding service experience. You will be responsible for diagnosing and resolving issues reported by clients, as well as supporting installers during solution deployments. You will also contribute to the continuous improvement of our products by collaborating with technical and development teams.

Duties responsibilities

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  • Support clients and provide personalized service, ensuring assistance that meets the highest quality standards.
  • Diagnose client requests through a structured process of analysis and problem resolution.
  • Provide techn...

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