Job Description
Customer Experience Agent (Bilingual Spanish)
Location: Houston, TX
Workplace Type: On-Site
Employment Type: Contract-to-Hire (6 Months)
Pay Rate: $22.00–$24.00 per hour
Position Overview
We are seeking compassionate and customer-focused Bilingual Customer Experience Agents to support members in a fast-paced healthcare contact center environment. As the first point of contact, you will play a critical role in delivering exceptional service, building trust, and helping individuals navigate healthcare-related questions and concerns.
This position is ideal for individuals who are passionate about helping others, excel in customer-facing roles, and thrive in an environment where empathy, problem-solving, and accountability are key to success.
Key Responsibilities
+ Respond to inbound member inquiries with professionalism, empathy, and urgency.
+ Assist members with questions related to healthcare benefits, claims, enrollment, coverage, and clinical...
Location: Houston, TX
Workplace Type: On-Site
Employment Type: Contract-to-Hire (6 Months)
Pay Rate: $22.00–$24.00 per hour
Position Overview
We are seeking compassionate and customer-focused Bilingual Customer Experience Agents to support members in a fast-paced healthcare contact center environment. As the first point of contact, you will play a critical role in delivering exceptional service, building trust, and helping individuals navigate healthcare-related questions and concerns.
This position is ideal for individuals who are passionate about helping others, excel in customer-facing roles, and thrive in an environment where empathy, problem-solving, and accountability are key to success.
Key Responsibilities
+ Respond to inbound member inquiries with professionalism, empathy, and urgency.
+ Assist members with questions related to healthcare benefits, claims, enrollment, coverage, and clinical...
Ready to Apply?
Take the next step in your AI career. Submit your application to TEKsystems today.
Submit Application