Customer Experience & Advisory Manager (Cybersecurity)

Customer Experience & Advisory Manager

Toronto, ON – Hybrid (3 Days a Week)

Technology, SaaS & Cybersecurity Services

Competitive salary $150,000–$200,000 + bonus, benefits, and collaborative culture

Position Overview

Our client, a leading organization in the cybersecurity and digital risk advisory space, is seeking a Customer Experience & Advisory Lead to elevate how enterprise clients engage, derive value, and experience long-term partnership.

This role goes beyond relationship management, it is focused on owning the end-to-end client experience , acting as a trusted advisor to executive stakeholders , and ensuring clients achieve measurable outcomes aligned with their business and cybersecurity priorities.

You will partner closely with C-suite leaders, guiding them through evolving risk landscapes, enhancing engagement strategies, and driving a consistent, high-impact customer experience ac...