Customer Experience Advisor

We’re recruiting for a Customer Experience Advisor to join our team in Solihull, supporting customers with workplace pension queries. This role offers a salary of £24,720 per annum and you'll work shifts between 8:30am and 7:00pm, Monday to Friday.

This is a fast-paced role where you'll be speaking with customers, understanding what they need and helping them get clear, accurate support. The role focuses heavily on inbound customer contact within a high-volume environment.

You'll be part of a customer experience team that cares about doing the right thing, treating customers fairly and delivering positive outcomes. Whether you're already working in customer service or looking to build on your existing experience, this is a fantastic opportunity to join a supportive team where your contribution genuinely makes a difference to customers.

What you'll be doing:...