Customer Experience Advisor

Customer Experience Advisor (6 month FTC) – 20 hours per week, 10:00-14:00, Cannock, WS11 8JP (Head Office). Salary: £13,248.95 plus Veolia benefits and pension. Duration: 6 months with possibility to extend or become permanent.

Benefits

• 25 days of annual leave
• Facilities parking and subsidised lunch
• Access to our company pension scheme
• Discounts on everything from groceries to well known retailers
• Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewards
• Access to resources to support your physical, mental and financial health
• One paid day leave each year to volunteer and support your community
• Ongoing training and development opportunities

Responsibilities

• Answer and record all inbound calls and emails, ensuring resolutions are arranged and communicated effectively
• Always put customers first and fi...