Job Description
About the Client
Our client operates in the design and manufacturing of wireless communication hardware and software, providing OEM, ODM, and joint development services to global customers. They specialise in customizable wireless modules, embedded systems, antennas, and related engineering solutions tailored to specific industry needs. Their offerings support faster time-to-market and are used across sectors such as industrial automation, healthcare, transportation, and smart technologies.
Key Responsibilities:
1. Technical Support & Troubleshooting
- Provide remote technical support to customers.
- Diagnose and resolve hardware, software, and system-related issues.
- Handle technical escalations from internal support teams.
- Perform embedded software troubleshooting and PCB board testing.
- Linux-based system support will be an added advantage.
2. Collaboration with Internal Teams
- Work closely wi...
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