Job Description

  • Build strong relationships with key customers and drive service excellence
  • Play a pivotal role connecting customers, operations, and sales teams
  • Safely Every Day — That’s Our Promise

    • Join Pacific National – Australia’s largest private rail freight operator

    Every day we transport millions of tonnes of critical freight around the country for our customers. We haul coal, intermodal containers, steel, and bulk commodities that keep Australia moving.

    An opportunity has presented itself for a Customer Engagement Specialist to join our Intermodal team in Melbourne.

    What You'll Do

    Act as the key point of contact for strategic customers, ensuring a seamless customer experience while supporting operational performance and commercial outcomes.

    Reporting to the Customer Service Principal, you will:

  • Build and maintain strong relationships with key Intermodal customers
  • Partner with Sales, Operations, and Customer Service ...

    • Ready to Apply?

    Take the next step in your AI career. Submit your application to Pacific National today.

    Submit Application