Job Description
Salary
25.342.08Customer Engagement Assistant
Let's be upfront with you: this isn't the highest-paying job you'll ever have. But it could be the one that has the biggest impact on your career.
Every day, millions of people rely on Stagecoach to get where they need to go. When they have a question, a problem, or just need someone to actually listen, you're that person. Working across calls, webchat, email, SMS and social media, you'll be the voice (and the typing fingers) of one of the UK's biggest transport businesses.
No two days are the same. One minute you're resolving a tricky complaint with empathy and a bit of creative thinking; the next you're spotting a pattern in your calls that quietly improves things for thousands of future customers. You'll work closely with our regional operational teams, and over time you'll feel less like a contact centre agent and more like someone who genuinely runs things.
What we need from you
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Ready to Apply?
Take the next step in your AI career. Submit your application to Stagecoach Group today.
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