Customer Engagement Applications Engineer

Description

/Preferred QualificationsRespond to routine customer requests.
 
- Provide technical support and execute detailed tool installation/upgrade test plans.
 
- Perform routine problem diagnosis and problem resolution for wafer characterization at customer site.
 
- Provide basic operational training to customers.
 
- Execute project with supervision from manager or project lead.
 
- Support preparation and demonstration of products to the customer base.
 
- Upon reaching L2 product certification, assist training activities of new engineers.
 
- Gather and feedback competitive information (when appropriate and feasible) to region RPM and/or TD.
 
- Gather gap analysis and fab profile information to region RPM and/or TD.
 
- Lead small projects.
 
- Provide support during H2H, collaborations, beta projects, and gap analysis.
 
- Contribute to SW development for engagement ...