Job Description

The Customer Engagement Consultant plays a key role in delivering a consistent and premium customer experience across Aristocrat’s CXS portfolio.

This role focuses on strengthening relationships with venues, improving customer satisfaction, reducing critical issues, and supporting the adoption of Aristocrat’s key products through proactive engagement and structured communication.

Working closely with the Manager of Client Relations, this position partners with Sales, Operations, and Product teams. It ensures our customers are supported, heard, and continually realizing value from our solutions.

A key focus of the role will be supporting the organized involvement of Aristocrat’s leading 40 clients by ensuring consistent communication and reporting. It also requires a proactive approach to relationship management.

What You'll Do:


  • Build and maintain frameworks, dashboards, and documentation that support proactive customer engagement acti...

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