Job Description

We bring the energy!


Through purpose and people - not just through the infrastructure we operate, but through the way we show up for each other, our customers’ and our communities. The future of energy is in our hands. Let’s shape it together.

Go beyond keeping the lights on. Solve energy challenges that matter most.

We have an opportunity for a Customer Engagement Advisor to support the delivery of customer, community and stakeholder engagement activities across AusNet's distribution network.

Reporting to the Team Leader, Customer Engagement, this role is based at Freshwater Place, Melbourne and is part of the Customer & Community Engagement (Distribution) team.

What you’ll help deliver

  • Manage and respond to complex customer, stakeholder, community and network enquiries, providing timely advice and coordination across the business.

  • Support planned and unplanned outage communic...

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