Job Description

Open iT, Inc. is searching for a Software Support Engineer based in Lucena, Philippines. This role involves troubleshooting Open iT products and providing exceptional customer service. You will collaborate with customers, resolve issues efficiently, and document processes to enhance knowledge.

The ideal candidate has proven experience in Windows support and excellent problem-solving skills. Strong communication skills are a must to guide users in a non-technical manner. Candidates should be prepared to work the night shift if required.

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