Job Description
Lead the customer experience design for Thumbtack, impacting millions seeking home improvement solutions. Your expertise in digital design will drive innovation across the customer platform.
As a Customer Design Lead, you will oversee the entire customer experience across native and web applications. With 12+ years of product design experience, you'll identify strategic opportunities and influence decision-making. Your role involves setting the quality standard, mentoring designers, and producing essential design artifacts.
Key Responsibilities:
• Own end-to-end quality of the customer experience
• Shape product direction through strategic design leadership
• Identify systemic gaps and high-impact opportunities
• Establish design principles guiding product decisions
• Mentor senior and mid-level designers for growth
Requirements:
• 12+ years in product design at the principal level
• Portfolio showcasing p...
As a Customer Design Lead, you will oversee the entire customer experience across native and web applications. With 12+ years of product design experience, you'll identify strategic opportunities and influence decision-making. Your role involves setting the quality standard, mentoring designers, and producing essential design artifacts.
Key Responsibilities:
• Own end-to-end quality of the customer experience
• Shape product direction through strategic design leadership
• Identify systemic gaps and high-impact opportunities
• Establish design principles guiding product decisions
• Mentor senior and mid-level designers for growth
Requirements:
• 12+ years in product design at the principal level
• Portfolio showcasing p...
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