Customer Demand Planner

Location: Redhill, Surrey. Hybrid working, 2 days working from home per week

Summary: Full end to end responsibility for the Customer forecast, ensuring optimal Customer Service & minimal waste through a collaborative relationship with the Customer & the Commercial teams.

Reporting Line: Customer Demand Planning Manager

Direct Reports: N/A

Responsibilities

• Contribute to the delivery of the Lactalis vision and business plan
• Create short, medium and long term customer forecasts enabling its performance vs. budget
• Act as the Supply Chain point of contact with the customer for all service or supply issues and manage scenarios/contingencies to improve supply
• Reduce any excess waste by agreeing derogations with customers, clearance deals or other solutions
• Represent Supply Chain in various projects as required internally and externally
• Work closely and proac...