Job Description

  • Work assignment for customer return of defective products
  • Preliminary analysis of customer returned defective products
  • Convene relevant units to analyze the failures and explore the real reasons
  • Lead the internal improvement of customer returned defective products and heavy industry meeting in the factory
  • Customer complaint report integration and editing
  • Handle client inventory fan quality
  • Track and confirm client consent and closure
  • RMA processing the internal improvement
  • Reply to customer quality problems and provide information

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