Customer Communications Specialist

Job Title
Customer Communications Specialist

Location
Toronto, Ontario. Hybrid, with on-site presence as required

Job Type
Contract, full-time hours

About the Opportunity

Our client in the public transit sector is seeking a Customer Communications Specialist to join its Marketing and Customer Experience team. This role plays a key part in shaping how customers and the public are informed, supported, and engaged across major transit initiatives, service changes, and customer experience campaigns.

Working closely with cross-functional stakeholders across communications, customer service, events, service planning, and incident response, you’ll help deliver strategic and customer-focused messaging across a variety of channels. This is an excellent opportunity for a versatile commun...