Job Description
Drive exceptional customer service as a Customer-Centric Service Advisor, focusing on vehicle maintenance and client satisfaction in a leading dealership. Your role is crucial in providing personalized service experiences.
In this position, you will actively engage with customers, addressing their questions and needs while scheduling their vehicle maintenance. Your ability to listen, provide clear communication, and maintain meticulous documentation will ensure each customer has a seamless experience. The role demands creating a welcoming environment to foster long-term customer relationships.
Key Responsibilities:
• Address customer inquiries effectively via phone or in-person
• Schedule and manage service appointments promptly
• Provide informed recommendations on service and repairs
• Keep detailed records of customer interactions and services
• Uphold dealership cleanliness and service standards
Requirements:
• High School Diploma (Grade 12) minimum
• ...
In this position, you will actively engage with customers, addressing their questions and needs while scheduling their vehicle maintenance. Your ability to listen, provide clear communication, and maintain meticulous documentation will ensure each customer has a seamless experience. The role demands creating a welcoming environment to foster long-term customer relationships.
Key Responsibilities:
• Address customer inquiries effectively via phone or in-person
• Schedule and manage service appointments promptly
• Provide informed recommendations on service and repairs
• Keep detailed records of customer interactions and services
• Uphold dealership cleanliness and service standards
Requirements:
• High School Diploma (Grade 12) minimum
• ...
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