Customer Care & Warranty Specialist

Kelly is hiring!

We're looking for enthusiastic, motivated individuals to join our client’s team as a Client Care & Warranty Specialist.

In this full-time, permanent role, you’ll help our client with their customer service and client warranty needs.

What You’ll Do:

• Answering client calls and emails with professionalism, empathy, and confidence
  
• Helping with quotes, orders, pricing questions, lead times, tracking, and product inquiries
  
• Handling billing questions, invoice issues, and accounts receivable follow-up
  
• Receiving and processing warranty claims with urgency and accuracy
  
• Reviewing returned products and coordinating with internal teams on next steps
  
• Helping troubleshoot issues and guide clients toward solutions
  
• Managing admin details accurately while still delivering ...