Customer Care Team Leader - Greystanes NSW

Your Opportunity

Lead, inspire and make a real impact as a Customer Care Team Leader (x2) with our high-performing Greystanes NSW team.

Based in our Greystanes NSW office, you’ll be surrounded by a collaborative, supportive group known for their strong culture, resilience, and commitment to delivering exceptional customer outcomes.

Working closely with Sales, you’ll drive customer satisfaction and commercial outcomes while supporting site and branch engagement, taking ownership of daily operations, coaching and mentoring your team, and delivering strong performance against key service KPIs to build a high-performing, engaged team.

Your day-to-day:

• Lead, motivate, and develop a team of Customer Care Consultants while fostering a positive, high‑performance culture
• Collaborate closely with the Sales team to support customer outcomes, and drive engagement with site and branch stakeholders to en...