Customer Care Specialists

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Customer Care Specialists Bilingue

Shift days: Monday – Sunday 12PM – 2AM (en esa franja horaria) PRIMER MES PRESENCIAL, LUEGO 3 DÍAS EN LA

CASA, 2 DÍAS EN LA OFICINA Y DOS DÍAS OFF, TENER PRESENTE QUE LOS DÍAS OFF PUEDEN SER ROTATIVOS.

Site: Murano

Experience: Min 6 months. English level B2+/C1

Job Description:

Driven by our Passion for People, our Customer Care Specialists are keen on driving great customer experience.

They provide client support via PHONE/CHAT, assisting with client inquiries, troubleshooting and general support. They respond to all client communication via phone or chat and provide client support regarding account inquiries, service, programs/promotions and .com/Direct technical issues.

Ultimately, we bring people together. Whether it be our clients, their customers, our colleagues, or our n...