Customer Care Representative Job Opening (Full-Time)

Sydney, NS

Position Overview

We are looking for customer care representatives to support projects for a wide variety of clients. You will be responsible for answering inbound calls, handling customer questions and complaints, and seizing opportunities to upsell products when they arise. Candidates should have a social and positive demeanor, a strong work ethic, and a track record of working well with customers.

There are a wide variety of project openings available representing some of the most recognizable brands in the world. Schedules vary by site and program; however, we can usually find something that works for everyone.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre‑employment test.

Essential Duties

• Handle inbound and outbound contacts in a courteous, timely, and professional manner
• Ensure first call resolut...