Customer Care Representative

Company Description

Established in 2015, Misix Communication is a leading Business Process Outsourcing center committed to delivering exceptional customer service solutions. Focused on building strong customer relations, we provide tailored support that meets the unique needs of both new and existing clients. Our highly capable team is adept at delivering top-notch customer service, including learning and mastering the technical aspects of complex products in a short period. We pride ourselves on offering unparalleled service quality to ensure customer satisfaction.

Role Description

This is a full-time hybrid role located in Islamabad, offering the flexibility of some work-from-home arrangements. As a Customer Care Representative, you will handle customer inquiries, provide support, resolve customer concerns, and ensure a positive customer service experience. Additional responsibilities include maintaining records of customer interactions, addressing complaints ...