Customer Care Representative

Who Are we?

As a world-leading provider of workplace technology, Ricoh is all about improving work life by providing better user experiences, optimised workflows, anytime anywhere collaboration, and digital infrastructure solutions.

At Ricoh, we harness the infinite potential of the collective imagination as our daily pursuit. Embracing a culture of openness, we welcome all ideas. Our purpose is to shape the future of work and the sustainability of our world and use its infinite potential to truly imagine change.

Is this the role for you?

As a Level 1 Customer Service Representative, you are an essential member of our customer support team, representing Ricoh as the first point of contact responsible for delivering exceptional service and support to our valued customers. Your primary objective will be to handle incoming inquiries, provide accurate and timely information, and resolve customer issues effectively. You will be the first point of co...