Customer Care Representative Brampton

Make a meaningful impact as a Customer Care Representative at Connect Hearing in Brampton, ON. Deliver outstanding customer service and assist clients in a dynamic retail clinic environment.
Connect Hearing Canada seeks a dedicated Customer Care Representative to thrive in its Brampton clinic. This position is ideal for individuals who are passionate about customer service and eager to contribute positively to clients' hearing health. You'll support hearing care professionals by scheduling appointments, managing client accounts, and coordinating with insurance companies.
Key Responsibilities:
• Provide exceptional customer service in-person, via phone, and email
• Schedule appointments for Hearing Care Professionals
• Maintain and organize client accounts and files
• Work with insurance for third-party billing
• Assist with minor device repairs and cleanings
Requirements:
• Strong communication and customer service skills
• Experience with accounts receiva...